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Many organizations frequently
use highly structured processes for determining eligibility for
promotion to supervisory or management ranks. For the individuals
involved, a lot is riding on the outcome of these procedures, and
as a consequence, it is of paramount importance that the promotional
process be viewed as fair and valid, in terms of both its design
and its implementation.
Ellis Associates has assisted numerous organizations
in the private and public sectors to develop promotion systems that
were ultimately viewed as valid, fair and resulted in excellent
outcomes for all key stakeholders involved in the process. We normally
begin by establishing a design team of representatives from all
stakeholder groups. Our consultants guide this group of stakeholders
through a variety of design and policy decisions such as seniority,
eligibility requirements, assessment measures to be used, etc. This
helps to ensure that the process is based on up-to-date research
and assessment technology, and reflects the sort of "best practices"
that would stand up if promotion decisions were ever challenged.
Job relevance is assured by using a "subject matter expert"
committee drawn from the ranks of the stakeholder groups to conduct
a structured competency profiling process on which to base assessment
materials. Following approval by the design team and endorsement
by all key stakeholders identified early in the process, key client
participants are then trained as assessors. This process helps to
ensure that the new promotion process is "owned" by the
client thus reducing reliance on the consultant and on-going consulting
fees.
CASE STUDY
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